11 Mar Women’s History Month with Lisa Thomas
Celebrating The Women Who Shape Our Industry
Women’s History Month is a time to reflect on the lasting impact women have made, and continue to make, across every industry.
At Synergy Adjusting, we’re proud to spotlight the women whose leadership, expertise, and dedication help move our organization and the insurance industry forward every day. One of those professionals is Lisa Thomas, a Senior Adjuster based in Oklahoma, whose perspective and experience embody the spirit of this month of recognition.
Meet Lisa Thomas
What Women’s History Month Means to Lisa
For Lisa, Women’s History Month is about acknowledgment and awareness. She sees it as an opportunity to recognize that women have long played a critical role in shaping the insurance industry, often in ways that weren’t always visible or celebrated.
To me, it means recognizing that women have long helped shape our industry. Recognizing their contributions reminds us that leadership, innovation, and influence are driven by talent—not gender.”
Celebrating Women’s History Month helps ensure that progress continues and that future generations see what’s possible.
Words That Inspire
We asked Lisa to share a quote that motivates her and learned which values guide how she shows up each day, both professionally and personally.
One quote that resonates strongly with her comes from Jane Goodall:
You cannot get through a single day without having an impact on the world around you. What you do makes a difference, and you have to decide what kind of difference you want to make.
For Lisa, knowing that her work makes a real difference each day is important to her and colors her world view.
Strengths That Make a Difference
When reflecting on the strengths women bring to the insurance industry, Lisa points to skills that are often undervalued yet essential to effective claims handling.
I find that women frequently demonstrate strong listening and communication skills, both verbal and written. That paired with patience and attention to detail can help to set the right tone and de‑stress situations during the claims process.”
She notes that women frequently demonstrate strong listening and communication abilities which are critical in navigating complex and often stressful situations.
Paired with patience and a keen attention to detail, these strengths help set the right tone with clients and stakeholders, de-escalate challenging moments, and ensure clarity throughout the claims process. According to Lisa, these qualities not only enhance outcomes but also reinforce trust, something that sits at the heart of the work we do every day.