Our services

Synergy is an independent adjusting firm specialising in all aspects of loss adjusting and claims management with emphasis on Third Party Administration.

Our services include all areas of investigation work including pre-risk surveys and risk analysis. With an extensive network of offices, we are able to provide coast to coast adjusting services within the USA.

Our Services

Catastrophe Response

Having handled losses from every named storm to affect the US and Caribbean since 1989, Synergy Adjusting are very experienced CAT responders.

We have a “Storm Centre” set up in our Atlanta corporate office and carefully selected managers in the field. We also have our own rolling CAT office.

We ensure that all of our contract business is catered for in terms of the allocation of adequate numbers of experienced personnel before seeking any other, non-contract/Open Market, assignments.

Commercial Property

Synergy employ a number of experienced EGA level adjusters who handle a wide variety of commercial property losses. We are also unique in that we have a qualified Professional Engineer on staff.

Typical risks range from hospitals and large hotels to artisan businesses. We are also experienced at handling TPA accounts for this type of risk.

In-land Marine

From MTC risks to Warehouse Keepers Legal Liability and Contingent Cargo, we have specialists that are adept at managing and handling these types of loss.


Synergy handles all types of general liability claims including bodily injury, property damage, personal injury, premises liability, liquor liability, artisan liability, construction defect, pollution liability, products liability and cyber related claims. By listening to our clients, we have developed an exceptional product that makes us a market leader.

Our team of claim specialists, support staff and investigators work together to establish the facts, eliminate surprises and quickly present viable solutions for complex claims.

The decision to settle, mediate or litigate claims requires not just the accumulation of facts, but an understanding of the class of business, venue and the philosophy of our clients.

Synergy is fully compliant with all Rule 111 (Medicare Secondary Payer requirements). We can submit reports to Medicare via Gould & Lamb on our client’s behalf to determine Medicare eligibility for claimants. Synergy currently provides various Medicare reporting requirements for a number of clients. Our team proactively works with Medicare’s MSPRC for resolving lien issues and the settlement of claims.

Pre-risk Surveys

We have a trained team of surveyors who carry out pre-risk survey work on both property and liability risks.

We can provide short form, economically priced surveys or all-encompassing surveys to include security, inventory control and business income analysis.

Residential Property

Specializing in managing books of residential property business at TPA level, we also have field capabilities in Georgia, Florida and the entire Gulf Coast.

TPA and Claims Management

Synergy Adjusting specialise in all areas of TPA and Claims Management services, providing our clients with the benefit of our many years of experience including the management of escrow funds and bordereaux presentation.

Currently Synergy are responsible for a large number of TPA facilities which require our Claims Management expertise, we dedicate a TPA Manager for each account, and where appropriate a dedicated team.

Synergy have a tried and tested TPA claims system which enhances our TPA expertise by providing accurate and detailed management information.


Our team of dedicated transportation adjusters handle all aspects of transportation claims. We aim to contact insured’s on the same working day that the claim is received and with our nationwide network of appraisers, vehicles are usually seen the next working day.

Synergy has relationships with truck and equipment dealers throughout the US which help to reduce costs for repairs, tow and storage.

Salvage and subrogation

Synergy has a vast network of salvage buyers throughout the USA. In dealing with salvage, we always adhere to each States regulations in respect to salvage disposition.

Normally subrogation is done on a contingency basis and we aim to maximise our clients’ recovery potential. With the use of technology and the internet, we are able to pursue what used to be the un-pursuable.